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AI and Behavior Change: A New Support System

AI offers personalized help for lasting behavior change, aiding goal achievement.

― 6 min read


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Behavior change is important in many aspects of our lives. There are times when we need to stick to a plan or a goal, like exercising regularly or taking medication on time. However, these changes can be hard and often require a lot of effort without immediate rewards. This is where artificial intelligence (AI) comes in. AI can help people by providing support and suggestions to keep them on track.

In this article, we discuss how AI can help people make lasting changes in their behavior, especially in tasks that are challenging and require consistent effort over time.

The Role of AI in Behavior Change

The main goal of AI in helping people change their behavior is to provide Personalized support. This means that the AI needs to understand each person's unique situation and tailor its suggestions accordingly. For example, when someone is in a physical therapy program, they may need encouragement to keep going even when they don't see immediate benefits.

To achieve this, the AI must learn quickly and be able to make suggestions that people can understand. If the AI can provide suggestions that people find helpful and easy to grasp, it is more likely that they will engage with the process.

What is Behavior Model Reinforcement Learning?

One way AI can assist with behavior change is through a method called Behavior Model Reinforcement Learning (BMRL). In BMRL, the AI acts like a coach that helps people stay on their path. The AI analyzes how people make decisions and identifies areas where they might struggle.

The idea is to think of people as decision-makers who plan their actions based on their current goals. However, sometimes their plans may not lead to success, especially if they overlook long-term benefits. The AI examines these planning processes and offers suggestions to help people make better choices that will lead them to their goals.

Key Challenges in Behavior Change

There are a few major challenges when using AI to assist with behavior change. The first challenge is personalization. The AI must quickly adapt to each person's needs based on limited interactions. If the AI cannot adjust before a person loses interest, it might fail to help.

The second challenge is interpretation. The AI's suggestions must be clear and understandable so that people know what to do. If the suggestions are too complex, they may not be effective.

Understanding the Human Decision-making Process

In the BMRL framework, the AI treats people as decision-makers who try to reach their goals. However, their decision-making may not always be ideal. For instance, someone in a physical therapy program may focus on short-term discomfort instead of the long-term benefits of recovery.

The AI can identify these less effective decision-making patterns and suggest changes. By analyzing how people weigh short-term discomfort against long-term happiness, the AI can work to improve their decision-making.

Creating Helpful Models

To make this process easier, the AI uses models that represent how people might think and act. One such model is the "chainworld," which simplifies people's decision-making into a straightforward path with clear steps. In this model, each step represents progress toward a goal, and the AI can influence these steps to encourage positive actions.

For example, if someone is supposed to do their physical therapy exercises, the AI can prompt them to do it by reminding them of the long-term benefits, thus keeping them focused on their recovery.

Importance of Interventions

An intervention is a strategy that the AI uses to help people stay committed to their goals. The AI can suggest or encourage certain actions. For instance, it might remind someone to exercise or even offer motivational messages. The idea is that by nudging a person in the right direction, the AI can help them overcome moments of doubt or disengagement.

Modeling Human Behavior

In behavioral science, researchers have worked to understand and model how people make decisions. Many models exist, but many are too complicated for quick application in AI. BMRL looks to simplify these models for the AI to learn from and act on effectively.

The goal is to have a model that captures the essential features of human behavior rather than getting lost in unnecessary details. The more straightforward the model, the faster the AI can learn how to encourage positive actions.

Challenges with Traditional Approaches

Traditional approaches to using AI for behavior change often face obstacles. For example, they usually require a lot of data from users, which is not always available. If the AI needs many interactions to learn how to help someone effectively, it may miss the opportunity to offer timely support.

Another issue is that many methods treat people as "black boxes," meaning the AI cannot understand why someone does what they do. Understanding the reasoning behind human actions is crucial for effective help. BMRL aims to overcome these shortcomings by creating interpretable models that can be linked to human behavior.

Developing Robust AI Solutions

With the BMRL approach, the AI uses a simplified model of human decision-making to quickly personalize interventions. This allows for timely support as it can efficiently adapt to the individual's needs based on their current situation.

The AI can use its understanding of the human model to suggest beneficial changes. For example, if an individual tends to skip their exercises, the AI can recommend a small change to help them ease back into the routine.

Testing and Validating AI Models

Empirical testing is crucial to ensure the proposed models work effectively in real-world situations. AI must demonstrate that it can provide meaningful guidance to individuals in a variety of scenarios. Researchers conduct experiments to examine whether the AI remains helpful when dealing with more complex human models and different environments.

By testing how well the AI performs in controlled situations and then in more varied settings, researchers can identify what works best for assisting people in changing their behavior.

Conclusion and Future Directions

In summary, Behavior Model Reinforcement Learning offers a way for AI to assist people in making meaningful and lasting changes in their behavior. By personalizing interventions, understanding the decision-making process, and leveraging effective models, AI can become a valuable tool in helping people reach their goals.

However, it is essential to recognize that AI intervention must be ethical and respectful of individual autonomy. Future work will focus on refining these approaches and ensuring that they are beneficial and fair for all users while also considering the complexities of human behavior and decision-making.

By continuing to improve our understanding of how AI can help individuals and testing new ideas, we can make progress toward developing effective AI-driven interventions for behavior change.

Original Source

Title: Reinforcement Learning Interventions on Boundedly Rational Human Agents in Frictionful Tasks

Abstract: Many important behavior changes are frictionful; they require individuals to expend effort over a long period with little immediate gratification. Here, an artificial intelligence (AI) agent can provide personalized interventions to help individuals stick to their goals. In these settings, the AI agent must personalize rapidly (before the individual disengages) and interpretably, to help us understand the behavioral interventions. In this paper, we introduce Behavior Model Reinforcement Learning (BMRL), a framework in which an AI agent intervenes on the parameters of a Markov Decision Process (MDP) belonging to a boundedly rational human agent. Our formulation of the human decision-maker as a planning agent allows us to attribute undesirable human policies (ones that do not lead to the goal) to their maladapted MDP parameters, such as an extremely low discount factor. Furthermore, we propose a class of tractable human models that captures fundamental behaviors in frictionful tasks. Introducing a notion of MDP equivalence specific to BMRL, we theoretically and empirically show that AI planning with our human models can lead to helpful policies on a wide range of more complex, ground-truth humans.

Authors: Eura Nofshin, Siddharth Swaroop, Weiwei Pan, Susan Murphy, Finale Doshi-Velez

Last Update: 2024-01-26 00:00:00

Language: English

Source URL: https://arxiv.org/abs/2401.14923

Source PDF: https://arxiv.org/pdf/2401.14923

Licence: https://creativecommons.org/licenses/by/4.0/

Changes: This summary was created with assistance from AI and may have inaccuracies. For accurate information, please refer to the original source documents linked here.

Thank you to arxiv for use of its open access interoperability.

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