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Improving Reliability in Large Language Models

A look into new methods for enhancing trust in AI responses.

Ramneet Kaur, Colin Samplawski, Adam D. Cobb, Anirban Roy, Brian Matejek, Manoj Acharya, Daniel Elenius, Alexander M. Berenbeim, John A. Pavlik, Nathaniel D. Bastian, Susmit Jha

― 5 min read


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Large language models (LLMs) are like those really smart friends we all wish we had. You know the type-always ready with a fact, a joke, or a deep philosophical thought. They can answer questions, write stories, and even churn out poems faster than you can say "artificial intelligence." But here’s the kicker: sometimes, they get things so wrong that you’d swear they were daydreaming instead of actually thinking.

The Problem: Hallucinations

Imagine asking your brainy buddy, “What’s the capital of France?” and getting back “Banana City!” That’s what we call a “hallucination” in the AI world. These models can be so confident in their answers that you might find yourself questioning reality. It’s all fun and games until you’re deeply invested in your AI-produced novel about a space-faring banana civilization.

Why Does Uncertainty Matter?

So, how do we figure out when to trust these models? This is where uncertainty comes into play. Imagine you’re in a restaurant, and your dish shows up looking like it lost a fight with a blender. You want to gauge the uncertainty of your meal’s edibility before diving in, right? Similarly, we want to measure how reliable these LLMs are by looking at their answers and determining if they’re likely to be correct.

Semantic Clustering: The Magic Trick

Now, let's introduce a little magic called “semantic clustering.” Picture it like organizing your messy closet. Instead of throwing everything together, you separate your clothes into neat categories: shirts, pants, and that one sweater you only wear once a year. Semantic clustering groups similar responses together, so when we see a bunch of similar answers, we can feel a bit more confident that they’re correct.

How Do We Measure This Uncertainty?

Researchers have figured out a way to quantify uncertainty. They look at a bunch of responses for the same question and check how much they agree with each other. If everyone thinks the capital of France is Paris, then the model's answer is likely correct. But if half say "Paris" and the other half say "Moscow," it’s time to pump the brakes and rethink things.

The New Approach: A Restaurant Inspired Method

In their quest for reliability, scientists have drawn inspiration from the “Chinese Restaurant Process.” Nope, it’s not a secret menu; it’s a clever way of clustering responses. Think of a restaurant where new diners can choose to either join an existing table (cluster) or start a new one. This approach allows the AI to dynamically decide how to group responses based on their similarity.

Clustering Responses

Once we have our tasty clusters established, we need to figure out how uncertain our LLM is about its answer. If there’s a lot of variety in the responses, that’s a red flag. But if they’re mostly the same, we can be a little more sure. Think of it like a group of friends all agreeing on where to go for dinner; the more agreement, the better!

Conformal Prediction: The New Safety Net

Enter conformal prediction, which is like a safety net for LLMs. Instead of just giving one answer, it provides a whole set of possible answers. This means that if one option turns out to be a lemon, you still have backup choices. It’s akin to ordering a few appetizers at a restaurant-you might find something that actually appeals to your taste buds!

Testing the New Method

Researchers put this new technique to the test using two well-known question-answering datasets: COQA and TriviaQA. They used two models, Llama-2-13b and Mistral-7b, to see if the new clustering and conformal prediction strategies really worked. Spoiler alert: they did better than the previous methods!

The Results: A Taste of Success

When it came to measuring uncertainty, the new method was on point. It showed how well LLMs could gauge their confidence in their responses. Not only did it outperform previous models, but it also produced smaller sets of predictions that still managed to include the correct answer.

Why Is This Important?

In practical terms, this means that when you ask your AI-powered assistant a question, it can be more reliable. You won’t have to worry about whether you’re getting the correct answer or embarking on a wild goose chase through the land of incorrect information.

Real-World Applications

Imagine using this technology in a classroom. Students could ask questions and receive not just answers but entire sets of responses that might include follow-up questions or related concepts. This could encourage exploration and further learning. Or picture customer support bots that can provide a range of potential solutions instead of just one, helping customers find exactly what they need.

Future Directions: More Experimentation Awaits

There’s still a lot to figure out. Researchers are hoping to explore alternative methods for clustering responses and might even look into other ways to assess the reliability of LLMs. The goal is to keep improving so that these models can become even more helpful and trustworthy over time.

In Conclusion: The Road Ahead

While we’ve made great strides in making LLMs more reliable, there’s still work to be done. With techniques like semantic clustering and conformal prediction, we’re on the right track to ensure that our smart friends don’t lead us astray. After all, who wouldn’t want an AI buddy that’s just as reliable as your best friend during a trivia night?

Original Source

Title: Addressing Uncertainty in LLMs to Enhance Reliability in Generative AI

Abstract: In this paper, we present a dynamic semantic clustering approach inspired by the Chinese Restaurant Process, aimed at addressing uncertainty in the inference of Large Language Models (LLMs). We quantify uncertainty of an LLM on a given query by calculating entropy of the generated semantic clusters. Further, we propose leveraging the (negative) likelihood of these clusters as the (non)conformity score within Conformal Prediction framework, allowing the model to predict a set of responses instead of a single output, thereby accounting for uncertainty in its predictions. We demonstrate the effectiveness of our uncertainty quantification (UQ) technique on two well known question answering benchmarks, COQA and TriviaQA, utilizing two LLMs, Llama2 and Mistral. Our approach achieves SOTA performance in UQ, as assessed by metrics such as AUROC, AUARC, and AURAC. The proposed conformal predictor is also shown to produce smaller prediction sets while maintaining the same probabilistic guarantee of including the correct response, in comparison to existing SOTA conformal prediction baseline.

Authors: Ramneet Kaur, Colin Samplawski, Adam D. Cobb, Anirban Roy, Brian Matejek, Manoj Acharya, Daniel Elenius, Alexander M. Berenbeim, John A. Pavlik, Nathaniel D. Bastian, Susmit Jha

Last Update: 2024-11-04 00:00:00

Language: English

Source URL: https://arxiv.org/abs/2411.02381

Source PDF: https://arxiv.org/pdf/2411.02381

Licence: https://creativecommons.org/licenses/by/4.0/

Changes: This summary was created with assistance from AI and may have inaccuracies. For accurate information, please refer to the original source documents linked here.

Thank you to arxiv for use of its open access interoperability.

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