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Evaluating Fake Credentials in Online Voting

Study explores voter perceptions of fake voting credentials to combat coercion.

― 5 min read


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Table of Contents

Online voting offers convenience and accessibility, but it comes with risks, such as voter Coercion and vote buying. To address these concerns, one idea is to provide voters with fake voting Credentials. These credentials look like real ones but do not actually count in the election. This approach aims to protect voters from pressure to vote a certain way.

This study examines how regular voters perceive using fake credentials and whether they find this method usable and trustworthy. The research involved 150 individuals from Boston who participated in a mock election where some were exposed to fake credentials while others were not.

Background

Online voting systems aim to maintain vote privacy while allowing for verification of election results. However, these systems can be vulnerable to coercion. Coercion can involve various pressures on voters, such as threats or offers of money to cast a specific vote.

One proposed solution to this issue is to create a fake voting credential alongside a real one. This fake credential lets voters demonstrate compliance without impacting the actual vote. While past studies have discussed similar concepts, there has been little focus on whether everyday voters understand and Trust this approach, especially in real-life scenarios.

Study Design

To find out how well voters understand and use fake credentials, a study was conducted with 150 participants. They were recruited from a suburban park in Boston and asked to engage in an election with a mock voting process. Participants were split into two groups: those who used fake credentials and those who had a traditional voting experience.

The process involved registering to vote and casting a mock vote. Participants in the fake credential group created both real and fake credentials, while those in the control group only created real credentials. After participating, they filled out a survey to provide feedback on their experience.

Participants

The 150 participants in the study ranged from ages 19 to 83. They were selected based on their previous experience with voter registration. The goal was to assess a diverse group to better understand general perceptions of coercion and the utility of fake credentials.

During the study, participants shared their views on coercion and whether they were familiar with related concepts like vote buying. When asked about their experiences with coercion, many felt it was a more common issue than previously thought, which underscored the need for more Security in voting systems.

Findings

Perceptions of Coercion

Many participants reported that they knew someone or had personal experience with coercion in voting scenarios. The most common forms included pressure from family members and the buying of votes. Participants expressed concerns about how these experiences could influence elections.

The study also measured how likely participants thought they were to encounter coercion. They cited factors such as family pressure, societal influences, and authority figures. Overall, participants acknowledged that coercion is a genuine threat that can affect voter behavior.

Trust in Voting Methods

Participants were asked to rate their trust in various voting methods, including in-person voting, mail-in voting, and remote voting systems. In-person voting with hand-marked ballots received the highest trust ratings, while remote and mail-in voting methods were deemed less trustworthy.

The majority of participants felt that an online voting system with in-person registration had an acceptable level of trustworthiness, but concerns about security and reliability lingered.

Usability of Fake Credentials

Participants in the fake credential group showed a strong understanding of how to use fake credentials. Most of them were able to create and identify their fake credentials without much assistance. A significant percentage reported that they would be willing to use fake credentials if they were available in real voting situations.

However, some participants accidentally used fake credentials to vote, highlighting a usability challenge that could impact the system's effectiveness.

User Experience Ratings

To gauge how participants felt about the voting system, two usability metrics were used: the System Usability Scale (SUS) and the User Experience Questionnaire (UEQ). Results showed that most participants had a positive view of the overall experience, with scores slightly above the industry average.

However, those exposed to security warnings rated the usability lower, which indicates a possible trade-off between user comfort and the need for security education.

Discussion

This study revealed important insights into how everyday voters perceive coercion and the usability of a system that incorporates fake credentials.

The Importance of Coercion Resistance

Given the high reported levels of coercion among participants, the need for methods that protect voter privacy is clear. Strategies such as using fake credentials could help voters feel more secure and less pressured when casting their votes.

Usability Challenges

While the results regarding understanding fake credentials were mostly positive, the accidental usage of fake credentials to vote points to usability concerns. The learning process surrounding the use of fake credentials will need to be simplified to minimize errors in the voting process.

Security Education

Participants who received more information about potential threats in the voting system reacted with increased caution. While this is beneficial for recognizing and reporting problems, it may also create discomfort that could deter individuals from using the system.

Limitations

The findings from this study come with several limitations. First, the short-term nature of the evaluations focused on immediate usability rather than long-term management of credentials.

Additionally, the study was conducted in a single location, which could limit the generalizability of the results. Furthermore, participants were not placed in real-life scenarios where coercion might actually occur.

Conclusion

Overall, the study supports the idea that fake credentials may offer a viable solution to address coercion in online voting. The participants generally understood how to use them and indicated a willingness to do so in real-life circumstances. Nevertheless, usability challenges remain, particularly regarding the potential for accidental misuse. Continued research is needed to refine this approach and enhance voter trust in online voting systems.

Original Source

Title: E-Vote Your Conscience: Perceptions of Coercion and Vote Buying, and the Usability of Fake Credentials in Online Voting

Abstract: Online voting is attractive for convenience and accessibility, but is more susceptible to voter coercion and vote buying than in-person voting. One mitigation is to give voters fake voting credentials that they can yield to a coercer. Fake credentials appear identical to real ones, but cast votes that are silently omitted from the final tally. An important unanswered question is how ordinary voters perceive such a mitigation: whether they could understand and use fake credentials, and whether the coercion risks justify the costs of mitigation. We present the first systematic study of these questions, involving 150 diverse individuals in Boston, Massachusetts. All participants "registered" and "voted" in a mock election: 120 were exposed to coercion resistance via fake credentials, the rest forming a control group. Of the 120 participants exposed to fake credentials, 96% understood their use. 53% reported that they would create fake credentials in a real-world voting scenario, given the opportunity. 10% mistakenly voted with a fake credential, however. 22% reported either personal experience with or direct knowledge of coercion or vote-buying incidents. These latter participants rated the coercion-resistant system essentially as trustworthy as in-person voting via hand-marked paper ballots. Of the 150 total participants to use the system, 87% successfully created their credentials without assistance; 83% both successfully created and properly used their credentials. Participants give a System Usability Scale score of 70.4, which is slightly above the industry's average score of 68. Our findings appear to support the importance of the coercion problem in general, and the promise of fake credentials as a possible mitigation, but user error rates remain an important usability challenge for future work.

Authors: Louis-Henri Merino, Alaleh Azhir, Haoqian Zhang, Simone Colombo, Bernhard Tellenbach, Vero Estrada-Galiñanes, Bryan Ford

Last Update: 2024-04-18 00:00:00

Language: English

Source URL: https://arxiv.org/abs/2404.12075

Source PDF: https://arxiv.org/pdf/2404.12075

Licence: https://creativecommons.org/licenses/by/4.0/

Changes: This summary was created with assistance from AI and may have inaccuracies. For accurate information, please refer to the original source documents linked here.

Thank you to arxiv for use of its open access interoperability.

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