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Making Sense of Large Language Models: The Importance of Explainability

Exploring how explainability builds trust in AI language models across various fields.

Arion Das, Asutosh Mishra, Amitesh Patel, Soumilya De, V. Gurucharan, Kripabandhu Ghosh

― 6 min read


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Table of Contents

Large Language Models, often called LLMs, are tools that help in generating human-like text based on the input they receive. These models have become quite popular for their ability to engage in conversations, write articles, and much more. However, as with any technology, people often wonder how reliable they truly are, especially when it comes to important fields such as law, Healthcare, and finance. Trust in these models is crucial, and that's where the topic of Explainability comes in.

What is Explainability?

Explainability is a term that refers to how clearly a model can express its reasoning. Imagine asking a friend why they made a specific choice, and they explain it in a way you can easily grasp. In the same way, we want LLMs to explain their decisions so that everyone-experts and non-experts-can understand.

Why is Explainability Important?

When it comes to high-stakes areas like law and health, people need to trust that these models are doing the right thing. For example, if a language model is used to help identify laws in a legal situation, a lawyer should feel confident that the model's reasoning is sound. Similarly, if a model analyzes social media to predict health issues, the healthcare providers must trust its conclusions to prevent serious consequences.

The Challenge of Explainability in LLMs

Although LLMs can generate impressive results, they are complex. Their inner workings aren’t always easy to decipher, making it a challenge to explain how they arrive at their conclusions. That's like trying to follow a recipe where the ingredients and steps are in a secret code. This lack of clarity can lead to skepticism when deploying these models.

The Concept of ReQuesting

To tackle this issue, a new idea called "ReQuesting" has been introduced. This approach involves repeated questioning to ensure the explanations provided by LLMs are not only clear but also trustworthy. The intent behind ReQuesting is to refine and clarify the workings of these models, aiming for a more transparent understanding.

The Major Domains of Application

The ReQuesting concept is explored in three key areas: law, healthcare, and finance. Each of these domains has its own importance and complexity, and the need for reliable LLMs is particularly high here.

Law

In law, LLMs can help predict relevant statutes from a given case description. This might involve analyzing text from legal cases and suggesting which laws apply. However, for lawyers to feel confident in using these models, they need to understand how the model came to its conclusions. If a model suggests a particular law without a clear explanation, it’s comparable to a lawyer citing a case they can’t explain.

Healthcare

In healthcare, LLMs can analyze social media posts to detect signs of mental health issues. For this usage, it's vital that the tools are accurate, as incorrect predictions can have real-life consequences. Just like a doctor wouldn't want to misdiagnose a patient, healthcare professionals need clarity on how the model arrives at its predictions.

Finance

In finance, LLMs are often used to gauge stock movements based on social media sentiment. Many investors look at online chatter before making decisions. While LLMs can process vast amounts of text and make predictions, without clear reasoning, investors might be taking a shot in the dark- and nobody wants to take financial risks without some solid backing.

The Research Questions

To guide the exploration of ReQuesting, several research questions were raised:

  1. Can LLMs generate a clear and trustworthy explanation of how they work?
  2. How can we measure the Trustworthiness of these explanations?
  3. Do the explanations provided by LLMs align with their inner workings?

Measuring Trustworthiness

To determine if an explanation is trustworthy, reproducibility is essential. This means that if you ask the model the same question multiple times, you should get consistent answers. If a model's explanation changes wildly from one instance to another, it raises red flags regarding its reliability.

The Methodology

The Three-Prompt System

A system of three types of prompts was designed:

  1. Task Prompt: This is the initial prompt that outlines the task for the LLM.
  2. ReQuest Prompt: After the LLM completes the task, this prompt asks the model to explain how it arrived at its decision.
  3. Robustness Check Prompt: This prompt tests the algorithm generated by the LLM to see if it can produce the same results reliably.

Examples of These Prompts

In law, you might ask an LLM to determine which laws apply to a specific scenario. Then, using a ReQuest prompt, you ask it to explain why it chose those laws.

In healthcare, you could prompt the model to classify social media posts related to mental health and then request an explanation for its classifications.

In finance, ask the LLM to predict stock behavior based on social media sentiment and then ask it to justify its predictions.

Reproducibility in Action

To evaluate how well LLMs performed, a performance reproduction ratio (PerRR) was calculated. This measure looks at how similarly tasks were performed across different prompts. Additionally, a prediction reproduction ratio (PreRR) was calculated to understand how closely predictions matched across different executions of the same task.

Results and Insights

In applying ReQuesting across law, healthcare, and finance, the results showed a decent level of consistency. For example, in law, the performance was strong, indicating that LLMs could reliably replicate their reasoning. Meanwhile, healthcare tasks were a bit more variable, as the models sometimes struggled with nuanced mental health classifications.

Legal Tasks

For statute prediction, both models showed promising PerRR scores. The models were able to identify laws applicable to given scenarios with a fair degree of accuracy. This suggests that they can serve as valuable tools for legal professionals looking for reference points.

Healthcare Tasks

The insights were less consistent in healthcare. While LLMs could predict mental health conditions based on text, there were some discrepancies in their responses. This inconsistency implies that while LLMs can assist in healthcare, their outputs should be treated cautiously.

Financial Tasks

In finance, the models performed well when predicting stock movements. The high PerRR score suggests that these models can generate dependable algorithms for investors looking for market trends based on online sentiment.

Concluding Thoughts

ReQuesting has shown promise in helping LLMs explain their reasoning more clearly, which is vital in high-stakes domains. As these models continue to evolve, enhancing their explainability and ensuring their trustworthiness will be crucial.

Imagine a world where a lawyer feels confident using an LLM’s suggestions in a courtroom, where a doctor trusts an LLM’s analysis of social media posts, and investors feel secure making decisions based on a model's predictions. With ongoing research and development, that future might not be too far off.

In the meantime, we can enjoy the humorous irony of asking a machine to explain itself, all while it nods along, pretending it understands our need for clarity just like we do. As they say, “Even machines need to learn to speak human!”

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