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GLM-4-Voice: The Next Step in Chatbots

A new chatbot offering human-like conversations with emotional awareness.

Aohan Zeng, Zhengxiao Du, Mingdao Liu, Kedong Wang, Shengmin Jiang, Lei Zhao, Yuxiao Dong, Jie Tang

― 3 min read


Chatbots Transformed: Chatbots Transformed: GLM-4-Voice conversations with emotional depth. Experience human-like chatbot
Table of Contents

In recent years, chatbots have become a common tool in customer service, virtual assistants, and various applications. They can communicate using text or voice, making interactions more engaging. However, many of these chatbots struggle to mimic natural human conversations, particularly in understanding emotions and nuances.

What is GLM-4-Voice?

GLM-4-Voice is a chatbot designed to provide a more human-like speaking experience. It can converse in both Chinese and English, allowing users to have real-time voice conversations. The unique aspect of this chatbot is its ability to adjust vocal features, such as emotion, tone, and speed, based on user preferences.

How Does it Work?

This chatbot processes spoken input and generates responses using a sophisticated method. At its core, it uses a special Speech Tokenizer that converts audio into manageable pieces, allowing it to understand and generate speech efficiently. This tokenizer operates at an ultra-low bitrate of 175bps, ensuring a compact representation of the speech.

To ensure the chatbot improves over time, it is trained on a vast amount of text and speech data. The Training includes both supervised data (where correct answers are provided) and unsupervised speech data (where the model learns from real conversations). This combination allows it to learn rich language skills.

Key Features

  1. Real-Time Interaction: Users can engage with the chatbot naturally, as it responds quickly during conversations.
  2. Emotional Awareness: The chatbot adjusts its tone and pace according to the user's spoken commands, making interactions feel more personal.
  3. Advanced Speech Processing: The speech tokenizer allows for high-quality speech generation, ensuring clarity and expressiveness in responses.

Advantages over Traditional Models

Traditional chatbots often rely on multiple systems for speech recognition and generation, which can delay responses and reduce accuracy. GLM-4-Voice integrates these functions into one streamlined process. This integration reduces errors and enhances the ability to convey emotions.

Challenges in Development

Despite the advancements, there is still a challenge in obtaining enough speech data for training. Unlike text, which is abundant online, quality speech data is less available. However, efforts are ongoing to enhance the effectiveness of the chatbot through innovative methods.

Future Developments

As technology continues to evolve, so will chatbots like GLM-4-Voice. The aim is to create even more natural interactions, possibly incorporating more languages and dialects. By improving emotional intelligence, chatbots will become capable of more meaningful conversations, bridging the gap between humans and machines.

Conclusion

GLM-4-Voice stands out as an exciting development in speech-based chatbots. With its human-like conversation abilities and emotional responsiveness, it represents a significant step forward in making virtual interactions more relatable and enjoyable. As research continues, we can expect further improvements that will make AI companions more accessible and engaging for everyone.

Original Source

Title: GLM-4-Voice: Towards Intelligent and Human-Like End-to-End Spoken Chatbot

Abstract: We introduce GLM-4-Voice, an intelligent and human-like end-to-end spoken chatbot. It supports both Chinese and English, engages in real-time voice conversations, and varies vocal nuances such as emotion, intonation, speech rate, and dialect according to user instructions. GLM-4-Voice uses an ultra-low bitrate (175bps), single-codebook speech tokenizer with 12.5Hz frame rate derived from an automatic speech recognition (ASR) model by incorporating a vector-quantized bottleneck into the encoder. To efficiently transfer knowledge from text to speech modalities, we synthesize speech-text interleaved data from existing text pre-training corpora using a text-to-token model. We continue pre-training from the pre-trained text language model GLM-4-9B with a combination of unsupervised speech data, interleaved speech-text data, and supervised speech-text data, scaling up to 1 trillion tokens, achieving state-of-the-art performance in both speech language modeling and spoken question answering. We then fine-tune the pre-trained model with high-quality conversational speech data, achieving superior performance compared to existing baselines in both conversational ability and speech quality. The open models can be accessed through https://github.com/THUDM/GLM-4-Voice and https://huggingface.co/THUDM/glm-4-voice-9b.

Authors: Aohan Zeng, Zhengxiao Du, Mingdao Liu, Kedong Wang, Shengmin Jiang, Lei Zhao, Yuxiao Dong, Jie Tang

Last Update: 2024-12-03 00:00:00

Language: English

Source URL: https://arxiv.org/abs/2412.02612

Source PDF: https://arxiv.org/pdf/2412.02612

Licence: https://creativecommons.org/licenses/by/4.0/

Changes: This summary was created with assistance from AI and may have inaccuracies. For accurate information, please refer to the original source documents linked here.

Thank you to arxiv for use of its open access interoperability.

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