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The PET Paradox: Amazon's Sidewalk Dilemma

How Amazon's Sidewalk blurs privacy and power dynamics in the digital age.

Thijmen van Gend, Donald Jay Bertulfo, Seda Gürses

― 5 min read


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In the digital age, our devices collect more data than ever. With companies like Amazon at the forefront, there’s a growing focus on keeping this data private. However, the introduction of Privacy Enhancing Technologies (PETS) has created a bit of a paradox. Instead of just helping to protect privacy, these technologies sometimes make big tech companies even more powerful. This article explores Amazon's Sidewalk service, a network connecting various Internet of Things (IoT) devices, and how it aligns with the PET paradox.

What Are Privacy Enhancing Technologies (PETs)?

PETs are tools designed to help individuals protect their privacy while they use online services. They limit data collection and processing to avoid misuse. Imagine them as a digital cloak of invisibility, keeping your personal information safe from prying eyes. But just like every superhero has a weakness, PETs also have their flaws. While they aim to shield people from overreach by companies or governments, they can inadvertently strengthen the very organizations they are meant to protect users from.

A Look at Amazon Sidewalk

Amazon Sidewalk is a networking service that connects compatible devices, such as Echo speakers and Ring cameras. Launched in 2020, this service initially faced criticism for transforming users’ devices into gateways without clear consent. Imagine waking up one day to find your trusty old gadget is now part of a vast network, sharing your internet connection with other devices in the neighborhood.

The Functionality of Sidewalk

At its core, Sidewalk is designed to help devices stay connected even when they are out of range of a typical Wi-Fi network. It works by allowing one device to share a small piece of its internet bandwidth with nearby devices. This means that even if your device is on the other side of the street, it can still communicate with the cloud. Pretty nifty, right? But there’s more to it than just connectivity.

How PETs Work in Sidewalk

Sidewalk uses a combination of end-to-end encryption and data obfuscation to secure the data traveling across its network. Picture this like sending messages in a locked box that only the sender and recipient can open. However, as we dig deeper, we see that this security comes with a price — greater surveillance risks and concerns for consumers.

The Two-Faced PET Paradox

  1. Expanded Power for Amazon: The implementation of PETs allows Amazon to promise users some level of privacy, but it also enables the company to gain new insights into user behavior and device performance. So while you might feel like your data is safe, Amazon is busy taking notes on how you use your devices.

  2. Increased Surveillance: With Sidewalk, Amazon can monitor device interactions and collect telemetry data, which can lead to increased surveillance possibilities for consumers and manufacturers alike. The “privacy” that PETs promise can sometimes blur the lines between individual control and corporate oversight.

Amazon vs. IoT Manufacturers

Amazon’s control over Sidewalk means that third-party IoT manufacturers must meet specific requirements to connect their devices to this service. Think of it like having to get a stamp of approval from Amazon before your product can join the party. This creates a significant power imbalance, as manufacturers become reliant on Amazon’s infrastructure.

Manufacturers' Dependencies

By adopting Sidewalk, manufacturers often find themselves tied to Amazon’s ecosystem, making it challenging to explore other options or technologies. This dependency can lead to a situation where manufacturers may feel they have to "play nice" with Amazon to keep their devices in the game.

Consumer Perspectives on Sidewalk

From a consumer standpoint, the transition of devices into a shared network can feel invasive. Many users may not realize that their Echo or Ring is now part of a larger network, potentially sharing their internet bandwidth with others. Imagine inviting friends over, only to find out they brought along a few random strangers — not ideal, right?

Privacy Concerns

Despite the security measures Amazon promotes, there are underlying concerns about the privacy of users. Sidewalk’s design does not allow consumers to see how their data is being used, which raises questions about transparency. If you can’t see what’s happening behind the curtain, it’s tough to trust that everything is safe and sound.

The Bigger Picture: Power Dynamics

The introduction of Sidewalk illustrates a growing trend where tech companies leverage PETs to enhance their control. This doesn’t just impact individual users; it also shapes the relationships between companies and the services they provide. As consumers become increasingly reliant on gadgets connected to the cloud, they may unknowingly give up some level of control over their personal data.

The Clipping Economy

The concept of a "clipping economy" refers to how companies like Amazon can take a slice of the pie from services built on their platforms. By turning consumer devices into components of their infrastructure, Amazon can indirectly profit from the data and services generated by third-party manufacturers. The irony is that while these manufacturers might gain access to innovative tools like Sidewalk, they may also find themselves in a vulnerable position.

Conclusion: The Future of PETs and Privacy

As technology evolves, the conversation around privacy will remain critical. The PET paradox highlights the complexity of privacy-enhancing tools and the unintended consequences they might bring. While Amazon’s Sidewalk aims to create a more connected environment, it also raises questions about the balance of power between companies, manufacturers, and consumers.

Moving Forward

To ensure that PETs live up to their intended purpose, it’s essential for both users and policymakers to remain vigilant. Increased awareness and discussions about privacy, competition, and governance in the tech industry will pave the way for a more equitable digital future. After all, no one wants their devices to become unwitting spies in a neighborhood watch program run by tech giants. So, as you connect your devices, remember to keep an eye on who might be listening!

Original Source

Title: The PET Paradox: How Amazon Instrumentalises PETs in Sidewalk to Entrench Its Infrastructural Power

Abstract: Recent applications of Privacy Enhancing Technologies (PETs) reveal a paradox. PETs aim to alleviate power asymmetries, but can actually entrench the infrastructural power of companies implementing them vis-\`a-vis other public and private organisations. We investigate whether and how this contradiction manifests with an empirical study of Amazon's cloud connectivity service called Sidewalk. In 2021, Amazon remotely updated Echo and Ring devices in consumers' homes, to transform them into Sidewalk "gateways". Compatible Internet of Things (IoT) devices, called "endpoints", can connect to an associated "Application Server" in Amazon Web Services (AWS) through these gateways. We find that Sidewalk is not just a connectivity service, but an extension of Amazon's cloud infrastructure as a software production environment for IoT manufacturers. PETs play a prominent role in this pursuit: we observe a two-faceted PET paradox. First, suppressing some information flows allows Amazon to promise narrow privacy guarantees to owners of Echo and Ring devices when "flipping" them into gateways. Once flipped, these gateways constitute a crowdsourced connectivity infrastructure that covers 90% of the US population and expands their AWS offerings. We show how novel information flows, enabled by Sidewalk connectivity, raise greater surveillance and competition concerns. Second, Amazon governs the implementation of these PETs, requiring manufacturers to adjust their device hardware, operating system and software; cloud use; factory lines; and organisational processes. Together, these changes turn manufacturers' endpoints into accessories of Amazon's computational infrastructure; further entrenching Amazon's infrastructural power. We argue that power analyses undergirding PET design should go beyond analysing information flows. We propose future steps for policy and tech research.

Authors: Thijmen van Gend, Donald Jay Bertulfo, Seda Gürses

Last Update: 2024-12-13 00:00:00

Language: English

Source URL: https://arxiv.org/abs/2412.09994

Source PDF: https://arxiv.org/pdf/2412.09994

Licence: https://creativecommons.org/licenses/by/4.0/

Changes: This summary was created with assistance from AI and may have inaccuracies. For accurate information, please refer to the original source documents linked here.

Thank you to arxiv for use of its open access interoperability.

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