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OmniEval: Advancing RAG Performance in Finance

New benchmark OmniEval enhances evaluation of RAG systems in finance.

Shuting Wang, Jiejun Tan, Zhicheng Dou, Ji-Rong Wen

― 7 min read


OmniEval Boosts RAG OmniEval Boosts RAG Evaluation finance. Benchmark improves AI assessment in
Table of Contents

Retrieval-Augmented Generation (RAG) is a fancy term for a technology that helps computers generate responses by gathering information from other sources. Think of it like asking a friend for advice and also looking something up online. This technique is especially useful in specific fields, like finance, where knowledge can get deep and technical. The challenge so far has been how to measure how well these RAG systems work, especially in finance.

That’s where OmniEval comes into play! It's a new benchmark that helps evaluate RAG systems in the finance world. Imagine it like a report card for AI, letting users know how well their tools are performing.

What is OmniEval?

OmniEval is designed to test Retrieval-Augmented Generation systems in various scenarios. It’s like a multi-tool that evaluates multiple aspects of these systems, ranging from how they gather information to how good their final answers are. This benchmark aims to fill the gap in measuring AI’s performance in finance, which is no small feat!

The benchmark uses a multi-dimensional evaluation framework, which means it looks at many different factors to see how RAG systems stack up. It's characterized by four main features:

  1. Matrix-Based Evaluation
  2. Multi-Dimensional Data Generation
  3. Multi-Stage Evaluation
  4. Robust Evaluation Metrics

Let’s break these features down a bit more.

Matrix-Based Evaluation

RAG systems handle various types of questions—some ask for facts, while others might want a calculation done. To effectively measure performance, OmniEval classifies these inquiries into five task types and 16 financial topics.

Think of it like sorting socks by color and size. This organization allows for more detailed evaluations, which is like getting a more accurate picture of how well a system performs in different situations.

Multi-Dimensional Data Generation

To create a good test, you need good questions! OmniEval combines automated methods and human expertise to build a diverse collection of evaluation examples. They use AI to generate questions, then have humans check those questions to ensure they’re appropriate and accurate.

It’s a bit like a buddy system—AI builds the house, but a human walks through to ensure the doors and windows are in place!

Multi-Stage Evaluation

Evaluating a RAG system is not just about looking at the final answer. The journey the AI takes to get there is just as important. OmniEval looks at both how well the system retrieves information and how accurately it generates answers.

Imagine it as a cooking competition where the judges taste the dish but also want to know about the chef’s choice of ingredients and cooking technique. Both steps are crucial for a fair assessment!

Robust Evaluation Metrics

To measure the performance of RAG systems accurately, OmniEval employs a mix of rule-based and AI-based metrics. The rule-based metrics are your old-school, tried-and-tested methods, while the AI-based metrics bring in fresh, innovative ideas that capture more complex aspects of responses.

Think of it like a sports game: you need the score (rule-based) but also want to know how well each player contributed to the win (AI-based). This combination allows for a more comprehensive evaluation of RAG systems.

Why is OmniEval Important?

The financial world is complicated, with many specialized areas. RAG systems can make it easier to get answers quickly, but they need to be evaluated effectively to ensure quality and reliability.

OmniEval seeks to address this need by providing a structured and detailed evaluation method. It helps identify areas where RAG systems may need improvement and provides a roadmap for future advancements.

The Data Behind OmniEval

To create the benchmark, researchers collected a vast range of finance-related documents from various sources. This mix is crucial, as it ensures that the test cases cover a broad spectrum of financial topics.

This collection is made compatible with different formats—imagine a chef gathering all their ingredients from various places: a grocery store, a farmer’s market, and even your neighbor's garden! Each source adds unique flavors and diversity to the final dish.

Generating Evaluation Examples

With a treasure trove of data, OmniEval now faced the task of generating evaluation examples. To do this, they employed a multi-agent AI system. This system analyzes the vast knowledge corpus and generates relevant question-answer pairs.

Picture an assembly line where one robot labels the questions, while another one generates the answers. This automation speeds up the process, making it easier to create a large set of quality examples.

Quality Assurance Steps

To make sure the generated questions and answers were top-notch, OmniEval included several quality assurance steps. This involved filtering low-quality examples and having humans double-check the high-quality ones.

It’s akin to a teacher reviewing student essays, making corrections and ensuring everything makes sense before handing them back. This thorough process adds credibility to the benchmark.

Evaluation of RAG Systems

Once the evaluation datasets are ready, it’s time for the fun part: testing the RAG systems! Various retrievers and Large Language Models (LLMs) are used to evaluate their performance on the tasks set by OmniEval.

Rule-Based Metrics

The first line of evaluation uses traditional rule-based metrics. These metrics are familiar tools in the industry, ensuring that the RAG systems are judged fairly and consistently.

Model-Based Metrics

However, traditional metrics don’t always capture the full picture. To address this, OmniEval employs model-based metrics designed to assess more advanced qualities of the responses. These metrics consider the nuances of language and context.

Some of the model-based metrics include:

  • Accuracy: Measures how closely the response matches what was expected.
  • Completeness: Looks at whether the answer covers all necessary aspects.
  • Hallucination: Checks if the response contains incorrect claims.
  • Utilization: Evaluates whether the response makes good use of the retrieved information.
  • Numerical Accuracy: Focuses on whether numerical answers are correct.

Each of these metrics helps paint a clearer picture of RAG systems' strengths and weaknesses.

Results and Findings

After testing various RAG systems, the results showed some interesting trends. Notably, different systems performed better on different topics and tasks. There were clear imbalances in their capabilities, revealing areas that need attention.

For instance, some systems excelled at answering straightforward factual questions but struggled with more complex scenarios that require deeper reasoning. This imbalance suggests that RAG systems have room to grow and improve their overall capabilities.

Topic-Specific Experiments

OmniEval doesn't stop at just measuring overall performance. It dives deeper by evaluating how RAG systems handle specific topics. Different financial topics were analyzed, revealing how well each system performed based on the type of question being asked.

This helps pinpoint which topics are more challenging for RAG systems. Much like a student who excels at math but struggles with history, knowing the specific strengths and weaknesses allows for targeted improvements.

Task-Specific Experiments

Beyond topics, OmniEval also examined task-specific performance. Different types of questions present unique challenges, and RAG systems showed varying levels of success depending on the task.

This aspect is akin to athletes specializing in different sports—some may be great sprinters while others excel in long-distance running. Knowing a system's strengths allows developers to focus on specific improvements, enhancing overall performance.

Visualizing Performance

To make the findings crystal clear, OmniEval includes visual representations of the data. These visualizations allow easy comparisons and highlight differences in performance across various tasks and topics.

Imagine a colorful chart that clearly shows how well each team performed in a sports league—it tells a story at a glance.

Conclusion

OmniEval represents a significant step forward in evaluating RAG systems, especially in the finance sector. Its multi-faceted approach allows for a comprehensive understanding of how these systems perform and where they can be improved.

As the financial world continues to grow and evolve, tools like OmniEval will help ensure that the AI systems supporting it are up to the task. It’s like having a trusty guide who can point out both the strengths and weaknesses, leading the way to better, more reliable AI.

The future for RAG systems shines bright, and with benchmarks like OmniEval, the journey will be even more exciting. After all, who doesn’t love a good plot twist in a story—especially when it comes to improving technology that touches our lives in so many ways?

Original Source

Title: OmniEval: An Omnidirectional and Automatic RAG Evaluation Benchmark in Financial Domain

Abstract: As a typical and practical application of Large Language Models (LLMs), Retrieval-Augmented Generation (RAG) techniques have gained extensive attention, particularly in vertical domains where LLMs may lack domain-specific knowledge. In this paper, we introduce an omnidirectional and automatic RAG benchmark, OmniEval, in the financial domain. Our benchmark is characterized by its multi-dimensional evaluation framework, including (1) a matrix-based RAG scenario evaluation system that categorizes queries into five task classes and 16 financial topics, leading to a structured assessment of diverse query scenarios; (2) a multi-dimensional evaluation data generation approach, which combines GPT-4-based automatic generation and human annotation, achieving an 87.47\% acceptance ratio in human evaluations on generated instances; (3) a multi-stage evaluation system that evaluates both retrieval and generation performance, result in a comprehensive evaluation on the RAG pipeline; and (4) robust evaluation metrics derived from rule-based and LLM-based ones, enhancing the reliability of assessments through manual annotations and supervised fine-tuning of an LLM evaluator. Our experiments demonstrate the comprehensiveness of OmniEval, which includes extensive test datasets and highlights the performance variations of RAG systems across diverse topics and tasks, revealing significant opportunities for RAG models to improve their capabilities in vertical domains. We open source the code of our benchmark in \href{https://github.com/RUC-NLPIR/OmniEval}{https://github.com/RUC-NLPIR/OmniEval}.

Authors: Shuting Wang, Jiejun Tan, Zhicheng Dou, Ji-Rong Wen

Last Update: 2024-12-17 00:00:00

Language: English

Source URL: https://arxiv.org/abs/2412.13018

Source PDF: https://arxiv.org/pdf/2412.13018

Licence: https://creativecommons.org/licenses/by-nc-sa/4.0/

Changes: This summary was created with assistance from AI and may have inaccuracies. For accurate information, please refer to the original source documents linked here.

Thank you to arxiv for use of its open access interoperability.

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