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Evaluating Language Models: A Human Touch

New methods improve evaluation of language models using human-written responses.

Xinxi Lyu, Yizhong Wang, Hannaneh Hajishirzi, Pradeep Dasigi

― 7 min read


Rethinking Language Model Rethinking Language Model Evaluation insights. Enhancing model assessments with human
Table of Contents

In today's world, large language models (LLMs) are all the rage. They're like the fancy new kids on the block that everyone wants to impress. But how do we know if they really know how to follow instructions? This is where evaluation comes into play. Traditionally, LLMs have some sort of built-in judge to see how well they follow commands, but this has led to a few biases. Think of it like asking a cat to judge a dog show—cats have their own ideas about what makes a good dog! To address this, researchers have come up with some innovative ways to make these Evaluations more reliable.

The Evaluation Challenge

Evaluating LLMs isn’t just a stroll in the park. It’s more like a hike up a steep hill while carrying a toddler. Most of the time, researchers have relied on powerful LLMs as judges, but there’s a catch: those judges can be biased. You wouldn't want your judgment to be swayed by whether the responses were too long or too short. That's like saying the longer the story, the better it is, which we all know isn't true—ever tried reading a novel when the ending was just a massive letdown?

So what’s the solution? Rather than solely relying on these judging models, researchers have introduced human-written responses into the mix. Humans have a knack for nuances that machines sometimes overlook. It turns out that adding a sprinkle of human touch can lead to better evaluations of how well LLMs follow instructions.

The New Evaluation Benchmark

To improve evaluations, a new benchmark was created that focuses on Human Responses. This benchmark has a whopping 4,258 samples covering 11 different task categories. It’s like collecting Pokémon cards, but instead of cute creatures, we have prompts and responses from both models and real humans. The best part? This new method aims to remove contamination from testing data, so results aren’t skewed by mixing in previously evaluated responses.

The Importance of Task Categories

Just like a buffet offers a variety of food options, the new evaluation method looks at various tasks that LLMs should be judged on. These tasks include things like brainstorming, summarization, and answering questions. By splitting tasks into categories, researchers can give more specific feedback. Would you want a chef praised for their spaghetti when they serve terrible sushi? No, thank you! Task categories serve as a kind of guide to make evaluations fair.

How Evaluation Works

Now, let’s dig into how these evaluations actually work. The researchers collect responses from various LLMs and compare them against human-written responses. They use a method that examines how well a model's response stacks up against a human response. Picture it like a cooking competition: judges taste the dishes and decide which one they prefer. In this case, the responses are the dishes, and the judges are both human experts and powerful models.

The researchers have several techniques they employ to evaluate these responses. They check for things like similarity in content and how well the response matches the instructions given. By weaving in human responses, they often see improved agreement with human judges. This is a bit like having an extra pair of glasses to see clearly—everything just comes into focus better.

The Role of Human-Written Responses

What makes human-written responses so valuable? For starters, humans can catch subtleties that a machine might miss. Think about how your friend might understand a joke you tell them, but a robot might just stare blankly. By incorporating human responses, LLMs can be assessed more fairly.

In tasks where the answers are clear-cut, such as closed questions or extraction tasks, using human-written responses resulted in better agreement rates. However, the results are a mixed bag for other types of tasks. It’s a little like expecting your dog to fetch a stick and instead getting sidetracked by a squirrel. Not all tasks click perfectly with human assistance.

Designing the Evaluation

When creating the evaluation setup, researchers paid attention to how the evaluations were designed. They ensured that the responses they collected were not only varied but also high-quality. They didn’t just throw together any random responses. Instead, they built a model pool that included 32 different LLMs, so there was no shortage of variety. This is a bit like having a whole team of chefs in a kitchen to whip up a feast.

They also made sure to pay attention to how long the responses were. It's important that nothing skews the results because one model just happened to write really long or super short answers.

Collecting Human Preferences

But how do researchers gather human preferences? They recruited humans to read through and compare different Model Responses. These human judges were like a panel of taste testers, only instead of cookies, they were judging responses from LLMs. They got trained on a special guideline to ensure they were picking the best responses.

And don’t worry—these human judges weren't plucked off the street. They were native English speakers with degrees. Yes, folks, they had qualifications! The researchers even set up an easy-to-use website to collect all the preferences. If only selecting the best pizza was that straightforward.

Analyzing Results

After collecting all this data, the researchers dove into the analysis to see how well each method fared. They compared LLMs that were evaluated with human responses to those evaluated with just model responses. The model responses often came up short. It’s akin to looking at a drawing by a toddler compared to a masterpiece by a renowned artist. One is bound to have more depth and creativity!

The results showed that human-written responses generally outperformed those generated by models. There were a few surprises, though. In some instances, models could perform surprisingly well when using simpler evaluation methods that didn’t consider human responses. But on the whole, human responses were the way to go.

Comparing Different Evaluation Methods

So, how did different evaluation methods stack up? Researchers took a look at various methods, such as prompting models to judge responses or looking at response lengths. They found that the approach that used a human reference (that’s a fancy way to say they compared model responses to human responses) had the best outcomes.

It’s like crafting the perfect recipe. You can use ingredients you know will elevate a dish, just as researchers used human responses to elevate evaluation quality.

The Impact of Model Size

Interestingly, the size of the models played a role too. Larger models often showed better performance in evaluations. This isn’t too surprising; typically, bigger models have more information and can make better connections. This is much like how a larger library has a wider range of books than a smaller one. The more resources available, the better the chances of getting a quality result.

The Future of Evaluation

With the establishment of the new benchmark, researchers hope to keep improving how we evaluate LLMs. As models continue to grow in size and complexity, there will be a need for better evaluation methods that can keep up.

The goal is to ensure that evaluations remain robust and relevant. After all, no one wants to be stuck in the past when it comes to technology. As LLMs evolve, so too must our methods of assessing their capabilities.

Final Thoughts

In a world where LLMs are becoming more influential in our everyday lives, understanding their strengths and weaknesses is crucial. By incorporating human responses into evaluations, researchers are taking a giant step toward ensuring these models can follow instructions effectively.

Imagine a future where LLMs will be as reliable as your coffee maker—always producing drinks just the way you like them. But until that glorious day arrives, researchers will keep working hard, tweaking their methods, and making sure these language models can truly meet our needs. The journey has just begun!

Original Source

Title: HREF: Human Response-Guided Evaluation of Instruction Following in Language Models

Abstract: Evaluating the capability of Large Language Models (LLMs) in following instructions has heavily relied on a powerful LLM as the judge, introducing unresolved biases that deviate the judgments from human judges. In this work, we reevaluate various choices for automatic evaluation on a wide range of instruction-following tasks. We experiment with methods that leverage human-written responses and observe that they enhance the reliability of automatic evaluations across a wide range of tasks, resulting in up to a 3.2% improvement in agreement with human judges. We also discovered that human-written responses offer an orthogonal perspective to model-generated responses in following instructions and should be used as an additional context when comparing model responses. Based on these observations, we develop a new evaluation benchmark, Human Response-Guided Evaluation of Instruction Following (HREF), comprising 4,258 samples across 11 task categories with a composite evaluation setup, employing a composite evaluation setup that selects the most reliable method for each category. In addition to providing reliable evaluation, HREF emphasizes individual task performance and is free from contamination. Finally, we study the impact of key design choices in HREF, including the size of the evaluation set, the judge model, the baseline model, and the prompt template. We host a live leaderboard that evaluates LLMs on the private evaluation set of HREF.

Authors: Xinxi Lyu, Yizhong Wang, Hannaneh Hajishirzi, Pradeep Dasigi

Last Update: 2024-12-19 00:00:00

Language: English

Source URL: https://arxiv.org/abs/2412.15524

Source PDF: https://arxiv.org/pdf/2412.15524

Licence: https://creativecommons.org/licenses/by/4.0/

Changes: This summary was created with assistance from AI and may have inaccuracies. For accurate information, please refer to the original source documents linked here.

Thank you to arxiv for use of its open access interoperability.

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