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The Pros and Cons of Autoplay on Streaming Services

Exploring how autoplay impacts viewing habits and user control.

Brennan Schaffner, Yaretzi Ulloa, Riya Sahni, Jiatong Li, Ava Kim Cohen, Natasha Messier, Lan Gao, Marshini Chetty

― 4 min read


Autoplay: Convenience or Autoplay: Convenience or Trap? viewing habits? Is autoplay helping or harming our
Table of Contents

In today's world, streaming services like Netflix have become a staple in our daily entertainment. With millions of users worldwide, the design of these platforms can greatly affect how we consume content. One of the most talked-about features is autoplay, where videos automatically play the next episode or content without user input. While this may seem convenient, it can also lead to unintended consequences, like binge-watching.

What is Autoplay?

Autoplay is a feature that allows users to watch content continuously, without having to press any buttons. When one episode ends, the next one starts playing after a short wait, usually about five seconds. This feature is designed to keep viewers engaged and make it easier for them to continue watching. However, there are concerns that it might also manipulate users into watching more than they intended.

The Dangers of Autoplay

While many users enjoy the convenience of autoplay, its potential negative effects can't be ignored. Studies show that autoplay can lead to increased screen time, decreased self-control, and even addictive behaviors. Users may find themselves glued to their screens for hours, simply because they were too comfortable to hit pause.

The Research

Researchers wanted to dive deeper into how disabling autoplay affects viewing behavior on Netflix. To do this, they ran an experiment with a group of Netflix users. The goal was to see if turning off autoplay would change how much content people watched and for how long.

The Experiment Setup

The experiment involved 76 regular Netflix users, who were divided into two groups. One group kept autoplay on, while the other group turned it off. Over a period of 10 to 17 days, participants tracked their viewing data using a special browser extension. They were also asked to reflect on their experiences through surveys.

What They Found

The results of the study were revealing. Users who had autoplay disabled watched, on average, 21 fewer minutes of content daily. Their viewing sessions were about 17 minutes shorter. Additionally, people who turned off autoplay took about 24 extra seconds between episodes before choosing to continue watching. This suggests that disabling autoplay helped users take a more active role in their viewing habits.

The User Perspective

During the study, participants shared their thoughts on autoplay. Many seemed to enjoy the convenience but also expressed mixed feelings about losing control over their viewing time. Some participants planned to turn autoplay back on after the study, citing its ease. Others found that turning it off allowed them to reflect more on their viewing choices and manage their time better.

The Balance of Control and Convenience

Finding the right balance between control and convenience is key in platform design. While many users appreciate the immediate satisfaction of autoplay, some value having the agency to choose when to watch the next episode. Autoplay enables a continuous flow of content, but it might also rob users of a chance to think about what they really want to watch.

The Role of Dark Patterns

Autoplay can be viewed as a "dark pattern," a term used to refer to design choices that exploit user behavior. These designs can manipulate users into making decisions that don't align with their intentions. In this case, autoplay can lead to extended viewing times, pushing users to consume more content than they initially planned.

Recommendations for Platforms

Given the findings, it's clear that platforms like Netflix should consider user well-being when designing features like autoplay. Some suggestions for improvement include:

  1. User Control: Allow users to easily toggle autoplay on or off within their account settings.
  2. Customization: Give users the option to set preferences for how many episodes should autoplay or how long the countdown timer should be.
  3. Awareness: Highlight the existence of autoplay settings so users know they can choose to disable it.

The Role of Regulation

As user behaviors and preferences evolve, so too does the conversation around regulation. In some regions, lawmakers are beginning to address autoplay, particularly to protect children from compulsive viewing. This is important, as kids may be especially vulnerable to the effects of autoplay.

Conclusion

In summary, while autoplay can enrich the viewing experience for many, it also has its drawbacks. The balance between convenience and user agency is critical. With greater awareness and improved platform designs, users can regain control over their viewing habits. As we move forward, both users and platforms need to engage in a dialogue about content consumption, ensuring that entertainment remains enjoyable without compromising personal well-being.

So next time you find yourself wondering how you ended up on episode five of a show you had no intention of binge-watching, remember: it might just be that sneaky autoplay at work! Grab that remote and think twice before you let it whisk you away into the binge-watching abyss.

Original Source

Title: An Experimental Study Of Netflix Use and the Effects of Autoplay on Watching Behaviors

Abstract: Prior work on dark patterns, or manipulative online interfaces, suggests they have potentially detrimental effects on user autonomy. Dark pattern features, like those designed for attention capture, can potentially extend platform sessions beyond that users would have otherwise intended. Existing research, however, has not formally measured the quantitative effects of these features on user engagement in subscription video-on-demand platforms (SVODs). In this work, we conducted an experimental study with 76 Netflix users in the US to analyze the impact of a specific attention capture feature, autoplay, on key viewing metrics. We found that disabling autoplay on Netflix significantly reduced key content consumption aggregates, including average daily watching and average session length, partly filling the evidentiary gap regarding the empirical effects of dark pattern interfaces. We paired the experimental analysis with users' perceptions of autoplay and their viewing behaviors, finding that participants were split on whether the effects of autoplay outweigh its benefits, albeit without knowledge of the study findings. Our findings strengthen the broader argument that manipulative interface designs can and do affect users in potentially damaging ways, highlighting the continued need for considering user well-being and varied preferences in interface design.

Authors: Brennan Schaffner, Yaretzi Ulloa, Riya Sahni, Jiatong Li, Ava Kim Cohen, Natasha Messier, Lan Gao, Marshini Chetty

Last Update: Dec 20, 2024

Language: English

Source URL: https://arxiv.org/abs/2412.16040

Source PDF: https://arxiv.org/pdf/2412.16040

Licence: https://creativecommons.org/licenses/by-nc-sa/4.0/

Changes: This summary was created with assistance from AI and may have inaccuracies. For accurate information, please refer to the original source documents linked here.

Thank you to arxiv for use of its open access interoperability.

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