Trusting Language Models: The Importance of Citations
Ensuring language models provide reliable and accurate information through proper citations.
Jonas Wallat, Maria Heuss, Maarten de Rijke, Avishek Anand
― 6 min read
Table of Contents
In today’s world, where information flows like an endless river, getting accurate answers is more important than ever. People rely on various systems to pull up the right info quickly. However, just because an answer looks good doesn't mean it's correct. That brings us to Language Models, which are tools designed to generate natural-sounding text based on the input they receive. But how can we trust these models when they can also produce information that’s totally made up? This report discusses how we can make sure the information generated by these models is trustworthy and reliable.
What Are Language Models?
Language models are computer programs that understand and generate human language. Think of them as really clever parrots that can repeat what they hear but can also string together responses in a way that sounds human-like. These models are trained using a massive amount of text data, which helps them learn how to respond to queries. When you ask a question, they pull from this data to formulate an answer.
The Trust Issue
Imagine asking a language model, “What’s the capital of France?” It might confidently respond with “Paris.” Sounds great, right? But what if, instead, it said, “The capital of France is Mars”? That would be a big problem. This type of error, called a hallucination, happens when the model generates convincing but incorrect information. Hallucinations can make users doubt the reliability of such models.
Citations
The Importance ofJust like in school when you have to cite your sources for a paper, language models need to give credit to the information they use. Citing sources helps users verify the information and builds trust. When models provide citations, it’s like saying, “Hey, I got this info from here, so you can check it out!”
However, not all citations are created equal. It’s not enough to just throw in a few links or references. A citation must accurately reflect the information used to generate the answer. If a model cites a source that doesn't actually support what it’s saying, that’s a problem.
Citation Correctness vs. Citation Faithfulness
Here's where it gets a bit tricky. Citation correctness and citation faithfulness might sound similar, but they are so different that calling them cousins would be a stretch. Citation correctness means that the cited source does actually support the statement made by the model. On the other hand, citation faithfulness considers whether the model genuinely relied on that citation when formulating the answer.
Think of it like a student who copies answers from the internet. If they write down the information correctly, that’s citation correctness. However, if they copied the information without really understanding it, that’s like a model that cites a document just because it’s there, not because it helped form the statement. It's essential for models to not just get it right but to get it right for the right reasons.
Hallucinations and Their Consequences
Hallucinations can cause serious issues, especially in fields like medicine or law, where incorrect answers can have real-life consequences. Imagine a medical assistant who uses a language model to look up treatment information, only to be led astray by a hallucination. The results could be harmful.
A language model might generate information that seems accurate because it uses familiar phrases, but since the info isn't checked against any sources, it could lead to dangerous mistakes. That’s why grounding the generated answers in reliable sources is not just a nice-to-have, but a must-have.
A Study of Post-Rationalization
Here's a fun term for you: post-rationalization! Sounds like something you'd hear at a fancy dinner, right? But in the world of language models, it refers to when a model generates an answer based on what it thinks it knows and then searches for sources to back it up-rather than generating an answer grounded in actual references.
Imagine a student who first writes an essay from memory and then tries to find a book that agrees with what they said. If they can’t find a good source, they might just throw in a random citation. This is what happens with post-rationalization.
The Experiment
Scientists set out to see how common post-rationalization is in language model outputs. By using a specific model trained to give accurate answers, they found that when the model was given random or irrelevant documents, it still sometimes cited those documents. In other words, the model ended up citing information that had nothing to do with its original thought process.
This was alarming! It showed that even when prompted with the right context, if the model had enough information from its previous training, it could make citations that were technically correct but misleading.
The Impact of Faithfulness
The research emphasizes that it’s not enough to have correct attributions. We need to ensure that citations reflect the model’s thinking process. If a model cites a document, it should actually be using that document to support its answer, not just finding a random document that happens to agree.
This underlines the need for better understanding and evaluation methods to ensure that language models do not mislead users through clever but ultimately incorrect citations.
Suggestions for Improvement
So, how can we improve these systems? Here are a few suggestions that could help:
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Better Training: Enhance the training methods used for these models with more focus on the relationships between statements and their supporting documents. This should help reduce the risk of incorrect citations.
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Evaluation Frameworks: Develop clear criteria to evaluate citations. This would enable users to feel more confident in the information they are receiving.
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Human Oversight: In high-stakes situations, human reviewers should check the model's outputs. After all, letting a computer run wild without oversight can lead to hilariously bad results, and not the good kind of funny.
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Focus on Context: Ensure that the models take context into account when generating answers. This would aid in making citations more relevant and accurate.
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Ongoing Research: Support continuous exploration in the field to refine models and citation practices. The technology is continually advancing, and so should our understanding of how it works.
Conclusion
In summary, language models hold great potential, but with great power comes great responsibility. Just like we wouldn’t want a magician pulling rabbits out of hats when we’re expecting a reliable answer, we need to ensure that these models provide trustworthy and verifiable information.
While the road to better citation practices and model reliability may be long, it’s a journey worth taking. In the end, we all deserve to get answers that we can trust-not just answers that sound good.
Title: Correctness is not Faithfulness in RAG Attributions
Abstract: Retrieving relevant context is a common approach to reduce hallucinations and enhance answer reliability. Explicitly citing source documents allows users to verify generated responses and increases trust. Prior work largely evaluates citation correctness - whether cited documents support the corresponding statements. But citation correctness alone is insufficient. To establish trust in attributed answers, we must examine both citation correctness and citation faithfulness. In this work, we first disentangle the notions of citation correctness and faithfulness, which have been applied inconsistently in previous studies. Faithfulness ensures that the model's reliance on cited documents is genuine, reflecting actual reference use rather than superficial alignment with prior beliefs, which we call post-rationalization. We design an experiment that reveals the prevalent issue of post-rationalization, which undermines reliable attribution and may result in misplaced trust. Our findings suggest that current attributed answers often lack citation faithfulness (up to 57 percent of the citations), highlighting the need to evaluate correctness and faithfulness for trustworthy attribution in language models.
Authors: Jonas Wallat, Maria Heuss, Maarten de Rijke, Avishek Anand
Last Update: 2024-12-23 00:00:00
Language: English
Source URL: https://arxiv.org/abs/2412.18004
Source PDF: https://arxiv.org/pdf/2412.18004
Licence: https://creativecommons.org/licenses/by/4.0/
Changes: This summary was created with assistance from AI and may have inaccuracies. For accurate information, please refer to the original source documents linked here.
Thank you to arxiv for use of its open access interoperability.
Reference Links
- https://github.com/jwallat/RAG-attributions
- https://dictionary.cambridge.org/us/dictionary/english/faithful
- https://linnk.ai/insight/nlp-ai/faithfulness-vs-plausibility-in-explanations-from-large-language-models-LoCRbYLO/
- https://www.merriam-webster.com/dictionary/attribute
- https://cohere.com/blog/command-r-plus-microsoft-azure
- https://huggingface.co/datasets/facebook/kilt
- https://huggingface.co/CohereForAI/c4ai-command-r-plus
- https://www.springer.com/gp/computer-science/lncs
- https://www.springer.com/lncs