Teaching AI to Negotiate Like a Pro
AgreeMate trains AI to negotiate deals using natural language skills.
Ainesh Chatterjee, Samuel Miller, Nithin Parepally
― 6 min read
Table of Contents
- What is Bargaining?
- How Does AgreeMate Work?
- Learning Through Experience
- The Components of Negotiation
- The Challenge of Negotiation
- Role-Specialized Agents
- Buyer vs. Seller Agents
- Measuring Success in Negotiation
- Fine-Tuning the Models
- Training with Real Data
- Techniques for Effective Training
- Results and Findings
- Success Rates
- Analysis of Dialogue
- Conclusion
- Original Source
- Reference Links
In the world of technology, big machines are learning how to talk. They're not just chatting; they're learning to bargain, haggling over prices like a seasoned flea market vendor. This is where AgreeMate comes into play. AgreeMate is a system designed to teach large language models (LLMs) how to negotiate prices using natural language. Think of it as training AI to become a digital version of that friend who always gets the best deals online.
What is Bargaining?
Bargaining is a part of life. Whether you’re at a garage sale or negotiating a salary, it’s about finding a middle ground between what you want and what the other party is willing to offer. In this system, two agents-like a buyer and a seller-take turns communicating and trying to reach an agreement about the price of a good. Imagine two robots going back and forth, trying to find that sweet spot where both feel they’ve scored a win.
How Does AgreeMate Work?
AgreeMate operates under a structured approach to teaching LLMs the art of negotiation. Instead of complicated procedures, it simplifies the process into basic actions that the models can perform. By using examples from real-life negotiations, these language models learn to mimic human bargaining behaviors.
Learning Through Experience
The heart of this system lies in its use of prompts and training. By showing models examples of negotiations-think of it as watching a sibling negotiate for extra dessert-they gradually learn the strategies involved. The models are trained to analyze their counterpart's responses and adapt their tactics accordingly.
The Components of Negotiation
In AgreeMate, the bargaining process is broken down into three main parts:
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Parser: This part traditionally would take the buyer's or seller's words and translate them into categories like "agree" or "counteroffer." However, in this new framework, the language model itself takes on this role, simplifying the process.
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Manager: This component predicts what the agent should say next, similar to how you might think about what your friend would say in a conversation to keep it flowing.
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Generator: Finally, this part is where the magic happens. Based on what has been said so far, the model generates a response that fits the context of the negotiation.
The Challenge of Negotiation
Negotiation isn't just about what you say; it's also about reading the other person’s emotions and responses. This makes it a complex but interesting task for AI. They need to be sharp, understanding not just the words but the underlying intentions behind them.
In previous attempts, AI negotiation systems built separate parts for planning and speaking. Now, with advanced LLMs, one model can handle both tasks. This new approach is like giving a voice to a character in a video game who not only knows what they want but can also talk their way there.
Role-Specialized Agents
One of the key features of AgreeMate is its focus on creating role-specific agents. These agents are trained to embody different roles in a negotiation, like a buyer or a seller.
Buyer vs. Seller Agents
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Buyer Specialist: This agent focuses on strategies beneficial to buyers, such as low-balling prices.
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Seller Specialist: This one is geared towards maximizing profits, adept at holding firm on prices.
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Generalist: Think of this as the Swiss Army knife of negotiation agents, able to step into either role as needed.
Measuring Success in Negotiation
To figure out how well these agents are doing, AgreeMate employs a series of evaluation metrics. These metrics include:
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Agreement Rate: This measures how often negotiations end in acceptance. You could say it's like measuring how many times you successfully convince your friend to go for ice cream instead of just a walk.
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Dialogue Length: This tracks how many exchanges take place during negotiations. The shorter, the better-like a quick phone call instead of an epic saga.
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Fairness: This evaluates how balanced the outcomes are between the buyer and seller. No one likes to feel ripped off, right?
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Bias: This metric assesses if one side is getting a better deal than the other.
Fine-Tuning the Models
Fine-tuning is essential to make sure the models perform at their best. This process involves adjusting their internal parameters based on the specific tasks they'll handle.
Training with Real Data
To prepare these models, datasets full of real negotiation examples-like conversations between buyers and sellers from Craigslist-are used. This gives the models a treasure trove of information from which to learn.
Techniques for Effective Training
To handle the complex nature of negotiations, the AgreeMate framework uses several clever techniques:
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Low-Rank Adaptation (LoRA): This reduces the number of parameters being trained, making it easier on the hardware without losing too much performance. It's like taking the elevator instead of the stairs when you're just carrying a small bag.
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Quantization: This compresses the model, allowing it to run on less powerful machines. Imagine squeezing a suitcase so you can fit in more clothes.
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Gradient Checkpointing: This technique helps save memory during the training process by only keeping track of necessary information.
Results and Findings
After training these specialized agents, various experiments were conducted to evaluate their negotiation skills.
Success Rates
The models were tested across different scenarios, and the results were quite telling:
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Larger models generally achieved higher agreement rates, showing their ability to adapt better to stubborn negotiating tactics from their counterparts. It's like having a friend who can argue back effectively without getting flustered.
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The patterns observed in agent personality types revealed that aggressive buyers often ended up with more favorable deals, while passive sellers were less likely to hold their ground.
Analysis of Dialogue
When analyzing the dialogues produced by these agents, some interesting trends emerged:
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Aggressive Negotiations: These often resulted in shorter and more intense exchanges, which is great for speed but sometimes came at the cost of fairness.
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Fair Negotiations: These produced longer discussions but often led to more balanced outcomes, reflecting the idea that sometimes you have to take your time to find the right deal.
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Passive Negotiations: These yielded the longest dialogues, reflecting indecision and lengthy deliberations. Not quite the swiftness you'd hope for in a good bargain!
Conclusion
AgreeMate represents a significant step in teaching machines to engage in meaningful negotiations. By blending natural language skills with strategic thinking, these models can now negotiate more effectively than ever before. This development does not just have implications for the future of AI; it holds potential benefits for digital marketplaces, offering a way to streamline buying and selling while ensuring fairness.
With these advancements, who knows? Maybe one day, you'll find yourself negotiating with an AI that can outsmart even the savviest deal-hunters! Just remember-while they may have the upper hand in price negotiations, they still can't enjoy that ice cream with you afterward!
Title: AgreeMate: Teaching LLMs to Haggle
Abstract: We introduce AgreeMate, a framework for training Large Language Models (LLMs) to perform strategic price negotiations through natural language. We apply recent advances to a negotiation setting where two agents (i.e. buyer or seller) use natural language to bargain on goods using coarse actions. Specifically, we present the performance of Large Language Models when used as agents within a decoupled (modular) bargaining architecture. We demonstrate that using prompt engineering, fine-tuning, and chain-of-thought prompting enhances model performance, as defined by novel metrics. We use attention probing to show model attention to semantic relationships between tokens during negotiations.
Authors: Ainesh Chatterjee, Samuel Miller, Nithin Parepally
Last Update: Dec 24, 2024
Language: English
Source URL: https://arxiv.org/abs/2412.18690
Source PDF: https://arxiv.org/pdf/2412.18690
Licence: https://creativecommons.org/licenses/by/4.0/
Changes: This summary was created with assistance from AI and may have inaccuracies. For accurate information, please refer to the original source documents linked here.
Thank you to arxiv for use of its open access interoperability.